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AI implementation · Local business
ProCapilar by Tiago
A bilingual AI agent that answers, books, and takes payment, 24/7.
A Miami hair-replacement studio was drowning in WhatsApp inquiries coming off Instagram. Bookings, prices and follow-ups were all handled by hand, Monday to Friday only. Nights and weekends, leads piled up and went cold.
What we built
- Built a bilingual AI agent across WhatsApp, SMS and phone calls
- Qualifies every lead and answers questions 24/7 in the customer's own language
- Books appointments straight into the calendar and takes payment automatically
- Built supporting systems that speed up the studio's day-to-day operations
Results
- After-hours and weekend inquiries captured instead of lost
- Bookings handled with no manual back-and-forth
- The owner is out of the inbox and back to running the business